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Privacy Policy

Our commitments under The General Data Protection Regulation.

Culturecog Limited are committed to protecting your privacy.

Culturecog Limited will:

  • Never collect sensitive information about you without your explicit consent
  • Not e-mail you unless you have given your consent, either explicitly, or by explicitly opting into an email list
  • Will make sure any personal data we do hold is accurate and up to date
  • Will hold personal information securely and in accordance with the law
  • Will not share your personal data without your explicit consent
  • Will not transfer your information outside the EEA (European Economic Area)

The meaning of personal data:

  • Personal data is 'information that relates to an identified or identifiable individual'.
  • Personal data only includes information relating to natural persons who can be identified or who are identifiable, directly from the information in question; or who can be identifies from that information in combination with other information.

Under the GDPR you have the right to:

  • Be informed about the personal data held about you
  • Access your personal data
  • Correct your personal data
  • Request that your personal data is destroyed
  • Restrict the processing of your personal data
  • Object to organisations obtaining and reusing your personal data for their own purpose across different services
  • Object to your personal data being processed
  • Be advised of any automated decision making and profiling

Collecting Personal Data

Culturecog Limited may collect the following personal data freely provided by individuals:

  • Name
  • Postal Address
  • Email Address
  • Phone Number
  • Comments made on our website or social media sites

Processing Personal Data

The lawful basis for Culturecog Limited processing personal data is consent. This means that your have control of the personal data we process and can at any time withdraw your consent by putting your request in writing to us. We may process personal data to:

  • Provide you with information about the services we provide
  • Process payments if we are providing services to you
  • Track patterns of behaviour when you visit our website. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this from happening.

When you visit our website

When visiting our website the following data is automatically collected:

  • The IP address used to connect your device to the internet
  • The date/time of your visit
  • Your browser type and version
  • The operating system of your device
  • The page(s) you requested
  • Error information (in the event a page you requested is not found)

This information is used for marketing and analysis to help identify referral data in response to advertising campaigns, SEO, error identification (broken links) and optimising our website across devices.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Retention of your data

Culturecog Limited will:

  • Not keep personal data for longer than we need to. The timescales for retention will be based on our relationship with you. For example: we will retain your personal data whilst we are providing you with services you have requested from us.
  • Periodically review the data we hold and erase or anonymise it when we no longer need it
  • Destroy any personal data we hold about an individual if they request that we do so

Culturecog Limited will not share your personal data without your explicit consent.

If you have any questions about your privacy, please email info@culturecog.co.uk.